Author Topic: Dell Lattitude E6410 laptop wifi not picking up stuck on wire, (solved)  (Read 125 times)

Offline Kid_Leggo

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I hope that I am posting this on the correct board. To be honest I am quite new to Linux. I wanted a machine that could run some good games and be portable so I picked up the laptop on E-bay without a hard drive. so I took an old hard drive from another laptop, formatted it, and Installed SparkyLinux 5.1 GameOver, I think x86_64/amd64. The problem I had was that I couldn't connect to the internet over the Wifi. So I took a wire and connected it directly to my router. The internet worked immediately. I was offered a first-time boot update, so I ran that hoping that might solve the issue.

When It finished the kernel It said to reboot. so I rebooted. The reboot only went halfway. The computer shut off and the two of the lock keys stayed on, Caps lock and some other lock and the number lock stayed blinking. the computer never turned back on. The only thing that happened was that the number lock stopped blinking and stayed on. When I went to boot it back on I unplugged the wire because I wanted to test to see if I could pick up without a wire. Instead of booting I got a black screen saying a lot of stuff failed and that I reached max reboots.

From there I turned the computer off replugged the wire and booted the computer up. It worked. I unplugged the wire and The internet dropped. It didn't even seem to detect any wireless.  I really hope I stayed within the rules of the forums. sorry If I broke any of the rules. And I hope I provided enough detail. It is possible that It is a hardware Issue. But I figured I should look into the possibility of it being something I did wrong with the OS first before I pay to have internals looked at.
« Last Edit: November 14, 2017, 01:09:43 pm by Kid_Leggo »

Offline blaze

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About the weird reboot? I do not have a clue. For the wifi, please post the output of "lspci -nn" in codemarks as a start.
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Offline Kid_Leggo

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I am sorry But I do not know how to do that:-\. I tried looking it up and I've come up with nothing. Could you please tell me how to get the output of Ispci -nn and what you mean by post the results in code marks.

Offline pavroo

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Looks like you have used "I" (block i) on the beginning of the command;  should be "l" (small L): lspci
Nothing is easy as it looks.
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Offline blaze

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Relax, just start your terminal, give the command: lspci -nn and you will get something like that below. Copy paste the output into the codemarks. You find the codemarks by clicking the # symbol in the forum editor you use when posting here. :)

Code: [Select]
lspci -nn
00:00.0 Host bridge [0600]: Intel Corporation 2nd Generation Core Processor Family DRAM Controller [8086:0104] (rev 09)
00:02.0 VGA compatible controller [0300]: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0126] (rev 09)
00:16.0 Communication controller [0780]: Intel Corporation 6 Series/C200 Series Chipset Family MEI Controller #1 [8086:1c3a] (rev 04)
00:16.3 Serial controller [0700]: Intel Corporation 6 Series/C200 Series Chipset Family KT Controller [8086:1c3d] (rev 04)
00:19.0 Ethernet controller [0200]: Intel Corporation 82579LM Gigabit Network Connection (Lewisville) [8086:1502] (rev 04)
00:1a.0 USB controller [0c03]: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #2 [8086:1c2d] (rev 04)
00:1b.0 Audio device [0403]: Intel Corporation 6 Series/C200 Series Chipset Family High Definition Audio Controller [8086:1c20] (rev 04)
00:1c.0 PCI bridge [0604]: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 1 [8086:1c10] (rev b4)
00:1c.1 PCI bridge [0604]: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 2 [8086:1c12] (rev b4)
00:1c.3 PCI bridge [0604]: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 4 [8086:1c16] (rev b4)
00:1c.4 PCI bridge [0604]: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 5 [8086:1c18] (rev b4)
00:1d.0 USB controller [0c03]: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #1 [8086:1c26] (rev 04)
00:1f.0 ISA bridge [0601]: Intel Corporation QM67 Express Chipset Family LPC Controller [8086:1c4f] (rev 04)
00:1f.2 IDE interface [0101]: Intel Corporation 6 Series/C200 Series Chipset Family Mobile SATA Controller (IDE mode, ports 0-3) [8086:1c01] (rev 04)
00:1f.3 SMBus [0c05]: Intel Corporation 6 Series/C200 Series Chipset Family SMBus Controller [8086:1c22] (rev 04)
00:1f.5 IDE interface [0101]: Intel Corporation 6 Series/C200 Series Chipset Family Mobile SATA Controller (IDE mode, ports 4-5) [8086:1c09] (rev 04)
03:00.0 Network controller [0280]: Intel Corporation Centrino Advanced-N 6205 [Taylor Peak] [8086:0085] (rev 34)
05:00.0 SD Host controller [0805]: Ricoh Co Ltd PCIe SDXC/MMC Host Controller [1180:e823] (rev 07)
0d:00.0 USB controller [0c03]: NEC Corporation uPD720200 USB 3.0 Host Controller [1033:0194] (rev 04)
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Offline Kid_Leggo

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thank you very much. Sorry, I know you two must be facepalming right now. I ran the code and here is what I got.

Code: [Select]
kidleggo@TheGameMachine-KidLeggo:~$ lspci -nn
00:00.0 Host bridge [0600]: Intel Corporation Core Processor DRAM Controller [8086:0044] (rev 02)
00:01.0 PCI bridge [0604]: Intel Corporation Core Processor PCI Express x16 Root Port [8086:0045] (rev 02)
00:16.0 Communication controller [0780]: Intel Corporation 5 Series/3400 Series Chipset HECI Controller [8086:3b64] (rev 06)
00:16.3 Serial controller [0700]: Intel Corporation 5 Series/3400 Series Chipset KT Controller [8086:3b67] (rev 06)
00:19.0 Ethernet controller [0200]: Intel Corporation 82577LM Gigabit Network Connection [8086:10ea] (rev 05)
00:1a.0 USB controller [0c03]: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller [8086:3b3c] (rev 05)
00:1b.0 Audio device [0403]: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio [8086:3b56] (rev 05)
00:1c.0 PCI bridge [0604]: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 [8086:3b42] (rev 05)
00:1c.1 PCI bridge [0604]: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 2 [8086:3b44] (rev 05)
00:1c.2 PCI bridge [0604]: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 3 [8086:3b46] (rev 05)
00:1c.3 PCI bridge [0604]: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 4 [8086:3b48] (rev 05)
00:1d.0 USB controller [0c03]: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller [8086:3b34] (rev 05)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev a5)
00:1f.0 ISA bridge [0601]: Intel Corporation QM57 Chipset LPC Interface Controller [8086:3b07] (rev 05)
00:1f.2 RAID bus controller [0104]: Intel Corporation 82801 Mobile SATA Controller [RAID mode] [8086:282a] (rev 05)
00:1f.3 SMBus [0c05]: Intel Corporation 5 Series/3400 Series Chipset SMBus Controller [8086:3b30] (rev 05)
00:1f.6 Signal processing controller [1180]: Intel Corporation 5 Series/3400 Series Chipset Thermal Subsystem [8086:3b32] (rev 05)
01:00.0 VGA compatible controller [0300]: NVIDIA Corporation GT218M [NVS 3100M] [10de:0a6c] (rev a2)
01:00.1 Audio device [0403]: NVIDIA Corporation High Definition Audio Controller [10de:0be3] (rev a1)
03:00.0 Network controller [0280]: Intel Corporation Centrino Advanced-N 6200 [8086:422c] (rev ff)
04:00.0 SD Host controller [0805]: Ricoh Co Ltd MMC/SD Host Controller [1180:e822] (rev 03)
04:00.4 FireWire (IEEE 1394) [0c00]: Ricoh Co Ltd R5C832 PCIe IEEE 1394 Controller [1180:e832] (rev 03)
3f:00.0 Host bridge [0600]: Intel Corporation Core Processor QuickPath Architecture Generic Non-core Registers [8086:2c62] (rev 02)
3f:00.1 Host bridge [0600]: Intel Corporation Core Processor QuickPath Architecture System Address Decoder [8086:2d01] (rev 02)
3f:02.0 Host bridge [0600]: Intel Corporation Core Processor QPI Link 0 [8086:2d10] (rev 02)
3f:02.1 Host bridge [0600]: Intel Corporation 1st Generation Core i3/5/7 Processor QPI Physical 0 [8086:2d11] (rev 02)
3f:02.2 Host bridge [0600]: Intel Corporation 1st Generation Core i3/5/7 Processor Reserved [8086:2d12] (rev 02)
3f:02.3 Host bridge [0600]: Intel Corporation 1st Generation Core i3/5/7 Processor Reserved [8086:2d13] (rev 02)
kidleggo@TheGameMachine-KidLeggo:~$
« Last Edit: November 13, 2017, 09:02:05 pm by Kid_Leggo »

Offline blaze

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No worry Kid_Leggo, looks like you need the iwlwifi driver. First check if you got it installed. In terminal do:

Code: [Select]
apt search iwlwifi
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Offline Kid_Leggo

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Hmmm. It says It is already installed. and something did show up that didn't before. It now has a section that says wi-fi networks but It says device not ready.

Offline blaze

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Re: Dell Lattitude E6410 laptop wifi not picking up stuck on wire, (solved)
« Reply #8 on: November 14, 2017, 01:41:27 pm »
Is there no indication in the network-manager-applet of any kind? Or is it just the wireless that is missing?

A long shot but you can try these two commands, first;

Code: [Select]
systemctl enable NetworkManager.service
then;

Code: [Select]
systemctl start NetworkManager.service

you might have to reboot to see if it works.

Did you test the iso how it worked live before yuo installed? If no, please try it out in a live situation to see if it discovers your wifi network. Did you install from usb? How did you transfer the iso file to your install media?
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Offline Kid_Leggo

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Re: Dell Lattitude E6410 laptop wifi not picking up stuck on wire, (solved)
« Reply #9 on: November 15, 2017, 03:04:19 am »
I think I figured out what might be wrong. I think it might be something wrong with the wifi chip. When I first got the Os installed and I clicked on the wifi cone the list of internet connection options only showed ethernet network. I ran the check to check the driver that you sent and It said that the driver was indeed already installed. I still didn't see it so I turned the computer off and back on to see that in the box showed up a wifi option.

although I did not know how to use the menu It got me a step closer. I figured I would try to figure that out myself later. When I booted the computer back up there is no wifi option.

 To answer the question yes I did try it live first and It did not pick up the wifi. I thought It might have been because It was live that it didn't work. I tried it with USB but for some reason, the computer wasn't reading the USB I used so I put the iso on a disc by right-clicking the iso and using the burn function.

Offline blaze

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Re: Dell Lattitude E6410 laptop wifi not picking up stuck on wire, (solved)
« Reply #10 on: November 15, 2017, 09:59:00 am »
You are probably right about the wifi chip. These things happen, maybe you can get a new one. At the least it works with a wired connection. If the wireless works live it works also installed, if it does not work live, something is wrong. Missing driver or as inn your case a screwed up chip. Hope you will get it sorted out one way or another. :)
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Offline Kid_Leggo

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Re: Dell Lattitude E6410 laptop wifi not picking up stuck on wire, (solved)
« Reply #11 on: November 15, 2017, 04:25:10 pm »
Thank you very much for the help.   ;D At least now I know what steps I can take to fix my wifi if I ever run into the problem again. Gl Hf aaaaaaannnnddd... Peace