Author Topic: Upgrade problems... (SOLVED)  (Read 393 times)

Offline tenfoot

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Upgrade problems... (SOLVED)
« on: October 30, 2017, 08:36:42 am »
As Johnny009 has reported his problem SOLVED and I'm not clever enough to do what he did, I open the subject of the upgrade problem again, in the hope that someone can advise me of a simpler way to get back to a working machine.

Running Sparky v5.0 Mate on a Lenovo Thinkpad T450s.

I have a similar problem with the 27 October update. I click on the Upgrade window and am then presented with a GNU Nemo screen with  a cursor in the top left corner. There are no control icons on the window, nor on any other window I open, e.g. the Home folder. Neither can I grab a window to move it. The mouse shows a cross instead of the normal arrow cursor.

It is possible to get on line, using a keyboard shortcut key and when I hover the mouse over the Firefox screen the mouse cursor changes to the normal arrow cursor but clicking on the window does nothing. I am able to type in the title bar but nothing happens when I hit Enter.

A Ctrl+Alt+Delete brings up the appropriate window and I am able to shut down the laptop.

As an aside, I also have the same version of Sparky installed on my Desktop and that hasn't missed a beat and is up to date as from this morning.
« Last Edit: November 02, 2017, 07:59:18 pm by tenfoot »
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Offline pavroo

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Re: Upgrade problems...
« Reply #1 on: October 30, 2017, 01:00:10 pm »
The problem (the same as the second post) is made by different versions of gstreamer plugin bad available via Debian's and Debian's Multimedia repos.
To fix the problem have to:
1. Disable multimedia repo via Synaptic or:
Code: [Select]
sudo nano /etc/apt/sources.listand put # in the front of multimedia repos:
Code: [Select]
#deb http://www.deb-multimedia.org/ testing main non-free 2. Refresh package list:
Code: [Select]
sudo apt update3. Remove libgstreamer (version with 'dmo' suffix):
Code: [Select]
sudo apt purge libgstreamer-plugins-bad1.0-04. Install it (if needed) back from Debian's NOT Multimedia repos (have to be with NO 'dmo' suffix):
Code: [Select]
sudo apt install gstreamer1.0-plugins-badand all removed packages (if needed).
5. Now make upgrade:
Code: [Select]
sudo apt full-upgrade6. Enable Multimedia repos back (if needed) and refresh package list again and upgrade system again.
Nothing is easy as it looks.
Danielle Steel

Offline tenfoot

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Re: Upgrade problems...
« Reply #2 on: October 30, 2017, 08:40:58 pm »
Thank you for your prompt reply and clear instructions.  All was well until
Quote
4. Install it (if needed) back from Debian's NOT Multimedia repos (have to be with NO 'dmo' suffix):

At that point I realised that, once again, I was out of my depth and needed further assistance.  What terminal commands must I execute to achieve what is stated in  Instruction (4)?

I apologise for my lack of understanding and ask for further help, please.
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Offline pavroo

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Re: Upgrade problems...
« Reply #3 on: October 30, 2017, 10:08:22 pm »
Just keep it doing as it is.
At the point 1 you disabled multimedia repos so all updates and new installations come from Debian repos not Debian's Multimedia, until enabling the multimedia back at point 6.
Nothing is easy as it looks.
Danielle Steel

Offline tenfoot

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Re: Upgrade problems...
« Reply #4 on: October 31, 2017, 08:08:34 pm »
Thanks again for a clear explanation, Pavroo. I will now go through the procedure and report back.
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Offline tenfoot

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Re: Upgrade problems...
« Reply #5 on: November 01, 2017, 08:09:16 am »
Reporting back

Carried out the instructions and did not enable #deb http://www.deb-multimedia.org/ testing main non-free 

The position is the same as before, no control icons on open windows, windows cannot be moved, mouse cursor still a cross when on the desktop but changes to the normal arrow when on a window, etc. then enabled #deb http://www.deb-multimedia.org/ testing main non-free but still no success in solving the problem.

Checked Synaptic and found that the laptop (the computer having problems) has gstreamer1.0-0-plugins-bad ver 1.1.12-3-2 installed while my desktop has gstreamer1.0-plugins-bad v1.12.2-dmo1 installed.  The desktop has experienced no problems.

I've wracked my brains and cannot see what I have done incorrectly.

As the laptop is only used occasionally, mostly when I am away from home, there is little data I need.  So, do you think a complete reinstall might solve the problem?
Dogs laugh, but they laugh with their tails.

Offline pavroo

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Re: Upgrade problems...
« Reply #6 on: November 01, 2017, 01:58:42 pm »
Run:
Code: [Select]
sudo apt-get update
sudo apt-get dist-upgrade
sudo dpkg --configure -a
sudo apt-get install -f
and show an output if any issues.
Then reboot.
Run also:
Code: [Select]
marco -valgrindand shot the output
Nothing is easy as it looks.
Danielle Steel

Offline tenfoot

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Re: Upgrade problems...
« Reply #7 on: November 01, 2017, 08:48:44 pm »
Thank you for your patience.  It is very much apreciated.

Run:
Code: [Select]
sudo apt-get update
sudo apt-get dist-upgrade
sudo dpkg --configure -a
sudo apt-get install -f
and show an output if any issues.

These commands run without any problems.  All return me to zed@zed-pc. 

Quote
Then reboot.

Reboots successfully but problem remains.

Quote
Run also:
Code: [Select]
marco -valgrindand shot the output

That command returns
Code: [Select]
bash: marco: command not found
I accessed Synaptic and see that marco, libmarco-private1, marco-common, mate-desktop-environment-core are not installed.  Should they be installed? Will wait for your advice before installing them.
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Offline pavroo

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Re: Upgrade problems...
« Reply #8 on: November 01, 2017, 11:27:35 pm »
Quote
Running Sparky v5.0 Mate
It's very strange, if you have Sparky MATE installed.
So try to install marco - it's window manager for MATE, looks like it is missing:
Code: [Select]
sudo apt update
sudo apt install marco

You can also install full MATE desktop by the command:
Code: [Select]
sudo apt install mate-desktopthen reboot.
Nothing is easy as it looks.
Danielle Steel

Offline tenfoot

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Re: Upgrade problems...
« Reply #9 on: November 02, 2017, 07:58:41 pm »
Installed marco, as suggested.  Found that mate-desktop was already inatalled.  Did a reboot and... Eureka!  I now have a working laptop.

Thank you very much for your patience over this problem.

I have marked my original post as solved.
Dogs laugh, but they laugh with their tails.